Jim has always been “johnny on-the-spot” whenever I have asked him to come down to our location or had a question I needed answer. He has always made it his mission to be there to assist our County in whatever situation has come up. When we switched our insurance policy to work with Jim, he went the extra mile to help with getting information for an insurance claim that the previous company had outstanding and our County was trying to get settled. Jim also, calls and checks in with us to make sure we are not having any problems or if there is something he can help us with. Jim has been a great agent and we appreciate his outstanding service to our County.